We require a 50% deposit when booking your first appointment for services $100.00 or more. The full amount of your deposit will be applied towards your services. Deposits are non-refundable and non-transferable if the following cancellation policy is not met.
CANCELLATIONS require 24-hour notice. If your appointment is not cancelled 24-hours prior to your appointment, we will be unable to fill that appointment. By not meeting this policy clients on our waiting list will miss an opportunity to receive our services. All appointments will be cancelled if we do not receive a verbal confirmation 24-hours prior to your appointment time.
If you do not show for your scheduled appointment you will be required to pay the full amount of that appointment, and all appointments in the future.
We take pride in our work to completely satisfy you. If within one week (seven-days) you are dissatisfied with your original service we will be more than happy to consult with you and redo the service with the original stylist. We apologize for any inconvenience this may cause you, but we do not offer any type of refunds.
PRODUCT RETURN POLICY
We will gladly exchange products, after one use or a week from purchase date. We can also offer you store credit that can be used toward services and products. We do not provide refunds for products and services.
Proof of ID is required for all credit card transactions.
WE DO NOT ACCEPT CHECKS OR AMERICAN EXPRESS.